Is your business ready for hurricane season?

Is your business ready for hurricane season?

In late August 2017, Hurricane Harvey caused widespread power outages and floods across Texas and certain parts of Louisiana. Weeks later, Hurricane Irma hit the coast, affecting Florida, Georgia, and South Carolina businesses. Now, experts are saying there are more storms to come, which is why you need a good disaster recovery (DR) plan that has you prepared for the worst.

Facebook faces devious adware

Facebook faces devious adware

When you receive an email from an unfamiliar source urging you to click on a link or download a file, it’s easy to send it straight to the bin due to its spam-like nature. It’s a completely different story when the message is sent via Facebook Messenger by one of your friends.

Should you use Voice over IP?

Should you use Voice over IP?

You’ve probably heard of VoIP phone systems by now. But do you know what they are and why they’re so popular among small- to medium-sized businesses? If you’re reluctant to ditch your traditional phone system, these VoIP benefits might convince you otherwise.

New Locky ransomware: what you need to know

New Locky ransomware: what you need to know

In 2016, the Locky ransomware infected millions of users with a Microsoft Word file. It was eventually contained, and cyber security firms have since created protections to detect and block previous Locky variants. However, a similar malware is currently spreading worldwide and has so far infected tens of thousands of computers.

How Amazon AppStream 2.0 can help businesses

How Amazon AppStream 2.0 can help businesses

Today’s workforce is no longer confined to office walls. People work from home, while they’re commuting to and from work, and even on vacation. This is made possible thanks to remote access solutions, and Amazon’s powerful web features. Here’s what you need to know about this powerful application streaming service.

How to protect your VoIP system from phishing

How to protect your VoIP system from phishing

Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,’ hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call.

Black and white: Not all hackers are bad

Black and white: Not all hackers are bad

When a cyber security researcher stopped the spread of WannaCry, the headlines praised him as a savior. But just a few short months later he was in handcuffs for allegedly creating a piece of malware that steals banking information. Even if he is innocent, it’s important to understand the difference between white hat, black hat and even gray hat hackers.

CRM tips and tricks for beginners

CRM tips and tricks for beginners

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

Dedicated circuits improve VoIP calls

Dedicated circuits improve VoIP calls

VoIP (Voice over Internet Protocol) service providers are fully aware of the causes of static, dropped calls, and other problems that occasionally diminish call quality, and may offer higher speed plans as a solution. The same problems may persist and you may end up switching to other providers, but it’s not likely to eliminate the issues.