You’ve probably heard of VoIP phone systems by now. But do you know what they are and why they’re so popular among small- to medium-sized businesses? If you’re reluctant to ditch your traditional phone system, these VoIP benefits might convince you otherwise.
In 2016, the Locky ransomware infected millions of users with a Microsoft Word file. It was eventually contained, and cyber security firms have since created protections to detect and block previous Locky variants. However, a similar malware is currently spreading worldwide and has so far infected tens of thousands of computers.
Today’s workforce is no longer confined to office walls. People work from home, while they’re commuting to and from work, and even on vacation. This is made possible thanks to remote access solutions, and Amazon’s powerful web features. Here’s what you need to know about this powerful application streaming service.
Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,’ hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call.
When a cyber security researcher stopped the spread of WannaCry, the headlines praised him as a savior. But just a few short months later he was in handcuffs for allegedly creating a piece of malware that steals banking information. Even if he is innocent, it’s important to understand the difference between white hat, black hat and even gray hat hackers.
Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.
VoIP (Voice over Internet Protocol) service providers are fully aware of the causes of static, dropped calls, and other problems that occasionally diminish call quality, and may offer higher speed plans as a solution. The same problems may persist and you may end up switching to other providers, but it’s not likely to eliminate the issues.
You’ve all heard of viruses, spyware, ransomware and trojans. But did you know that they’re all types of malware? They’re all designed to ruin your digital life, but different types of malware put your computer at risk in different ways. Understanding what sets them apart can keep your business guarded.
Employees don’t usually prioritize managing files and photos because they can be tedious and time-consuming. Those who have to deal with a high volume of files and photos across different devices often depend on the auto-sync functions of Google Drive or do manual backups on external drives or SD cards.
There are plenty of VoIP solutions available in the market today, but the two clear standouts are Microsoft’s Skype for Business and Google’s Hangouts Meet. Each product offers stellar voice and video conferencing features, and rich integrations with other apps.