Blog

Diagnosing VoIP call-quality problems

2016July25_VoIP_ATo VoIP, or not to VoIP, that is the question that many small- and medium-sized businesses have been asking. And with good reason, since placing calls over the internet with a “Voice over IP” system is an increasingly viable option for SMBs given the robust features, ease of use, and cost savings.

Do you speak “Data”?

2016July20_BusinessContinuity_AQuick, what’s the most important thing about your business’s precious data? Besides knowing how to back it up properly and protect it from catastrophic loss, how about understanding all the lingo used to describe it? The term “big data” – in reference to large, complex data sets – is a well-known buzzword these days, but a slew of new “data” terms are in style now, too.

5 simple but manageable security measures

2016July14_Security_ADon’t be put off by the tech jargon of security experts you find in forums and self-help books. A managed service provider is what you need to break down complex security ideas into easy-to-understand language. However, they generally focus on installing and managing protection software that’s often far too complicated to operate without their help.

5 top trends in SEO and social media

2016July11_SocialMedia_AIf you’re like us, you’ve always got a finger to the wind when it comes to search engine strategy and internet presence. If you’re not like us, that’s okay too, because we’ve got a breezy little article here to bring you up to speed on 5 of the latest SEO and Social Media trends that are blowing through the ether.

Are common calling plans croaking?

2016July8_VoIP_AFewer and fewer people are taking phone calls for granted. That is to say, more and more of us have become discerning when it comes to ringing up our friends, family, colleagues, and customers. And the reason for this is simple: we no longer have to rely on traditional phone companies and pricey calling plans.

Spoofed email takes down NBA team

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The NBA Finals may now be over but for one team, the losses keep coming. Yahoo! Sports reported that the Milwaukee Bucks fell victim to a spoofed email scam last month. Names, addresses, Social Security numbers, compensation information and dates of birth of the players were unknowingly sent to a hacker and created a massive security issue for the team.