Blog

Social engineering and cyber security

2016october7_security_aSocial engineering is the ability to manipulate people into willfully giving up their confidential information. The data varies, but in terms of cyber security this usually means passwords and bank information. Criminals are using social engineering to gain access to your business and its network by exploiting employees who often don’t have a clue about what is happening.

5 of the newest VoIP features for businesses

2016october5_voip_aDo you want to cut long-distance costs and streamline your business? There is a remedy. With Voice over Internet Protocol (VoIP), you can improve your business operations, cut costs and add flexibility to your business telephony. This technology is always evolving, and we think it’s time for an update on all the most recent features.

How VR helps with business growth

2016september30_businessvalue_aMost people tend to think that the concept of virtual reality has a place with The Jetsons family, but not so much at the office — think again. Recently, more and more businesses are exploring ways they can mesh virtual reality with daily business operations to possibly help benefit customer service and even employee satisfaction.

9 essential cybersecurity phrases

2016september21_security_aAs with all technology, trendy phrases come and go with the passing of every IT conference and newly released virus. And when dealing with cybersecurity, keeping up with them all can mean the survival — or demise — of a business. If you’re looking for a list of the industry’s most relevant terms, you’ve come to the right place.

Engaging on-hold messages via VoIP

2016september19_voip_aA lot goes into upgrading your phone system, and in cases where a traditional PBX system is being replaced by an off-site VoIP solution, there are many details to consider. One aspect often overlooked is the way hold music and messaging are set up; but this is something that needs to be taken quite seriously.

4 Lessons to learn from Delta’s DR failure

2016september14_businesscontinuity_aDelta is paying big for the IT outage that occurred last month: millions of dollars in damages, 2300 cancelled flights, and significant reputational damage. Despite the harsh cut to the airline’s bottom line, Delta will probably still survive. But the real question is this: Can your business survive after long periods of downtime? A natural disaster, power outage, or successful hack can be the downfall of many small- to medium-sized businesses.

Reset your Dropbox password

2016September2_Security_ARemember in 2012 when Dropbox’s data, which contained details of around two-thirds of its customers, were leaked? At the time, Dropbox reported that a collection of users’ email addresses had been stolen, but it wasn’t until recently that the company discovered that passwords had been stolen as well.

Skype for Business and its benefits

2016August31_VoIP_ASkype for Business (as hinted in the name), is the corporate-oriented version of Skype. Besides the snazzy title, Skype for Business possesses unique office applications that will benefit your company. Yet, many business owners pose the same question: how important is it to adopt Skype for Business? Here are three reasons that might help you embrace Skype for Business a tiny bit easier.

Twitter’s new dashboard app for SMBs

2016August29_SocialMedia_AFishes are known to travel together in schools. They do so as a defense mechanism against predators or as a means to find a mate. Rarely do we see a fish making its way through the ocean unaccompanied. Schools of fish are the Twitter equivalent of celebrities or public figures, whereby lone guppies are SMBs struggling to make a splash in terms of their online presence.