IT Management Services

Communications and consistency are the cornerstones of Net Tech’s IT Management Services and this creates reliability which results in predictable costs. How many times have you received a bill that you couldn’t understand or begin to determine if it was justified?

Our tiered approach to services gives us the ability to customize a solution that is right for your business as well as your budget. Whether you’re just looking for general maintenance for your network with help desk support or you’re looking for an all in one solution that includes hardware, software and service, Net-Tech is one of the rare providers in the area that can deliver such a wide range of services. In addition, we provide comprehensive monthly reports that detail exactly what you are paying for. All of this is done so that we can deliver the best business value to our clients.

Our goal is to serve as your technology partner with a focus on providing the right solutions. By using a consultative approach to evaluate your business and technology needs, we can customize the best solution for your current needs and give you the ability to scale it for future needs.

What we can Service

  • Workstation/Laptop/handheld hardware support
  • Printing/Network Connectivity Support
  • Core Application Support, Microsoft, Adobe and Symantec
  • Email Client (Outlook/Office 365/Mac Mail)
  • Microsoft Office
  • Software/application-related incidents on Microsoft or Macintosh systems
  • Server based Password resets
  • Spyware or virus cleaning from with servers or PCs
  • Server diagnostics
  • Server and workstation troubleshooting
  • Custom escalation procedures for each client with internal escalation approval process

Our Tiered Services at a Glance

Essential Care
& Support
Total Care
& Support
Total Service
& Support
 Help Desk Available Included Included
 Onsite Support Available Included Included
 24×7 Remote Monitoring of Systems Available Included Included
 Security Patch Management Available Included Included
 Virus Protection Management Available Included Included
 End user support Portal Available Included Included
 Backup Management Available Included Included
 VHN (Cloud Services) Available Included Included
 Software N/A N/A Included
 Hardware as a Service N/A N/A Included
 Backup and DR Available Available Included
Areas Covered

We provide a range of Computer Support, Managed Services and IT Services in Bellevue, Redmond, Seattle, Kirkland, Bothell, Woodinville, Renton, Issaquah, and Lynwood.

Local experts who can visit on-site: Bellevue Computer Support, Redmond Network Services, Seattle IT Consulting, Kirkland Hosted Software and Applications, Bothell Cloud Computing, Woodinville VoIP and Phone Systems, Renton Virtualization, Bellevue Email and Spam Protection, Redmond Computer Hardware, and Seattle Backup and Data Recovery.