About Us

it support

Don’t Waste Time or Money on Incomplete IT Support

Net-Tech solves all your IT problems and strategizes with you for your long-term goals all at one predictable cost. Our professionalism, personalized approach to service and no-surprise billing model aren’t common across managed IT services providers in Seattle. Organizations choose Net-Tech and stay with us because we consistently deliver outstanding technology solutions.

With typical managed IT services, you’ll encounter “either-or” situations. Either you pay an extra fee for problems that arise outside of your contract, or you’re left to solve the problem on your own. There is no “either-or” scenario with Net-Tech. Our IT subscription program includes comprehensive support at one consistent cost.

Get IT Services You Can Count On

Solving Technology Problems Since 1983

Since 1983, Net-Tech has provided comprehensive IT support so that your team can focus on their goals – and not solving tech problems.

We stand behind our core values:

professional expertise

Professional expertise

Technical Innovation

Technical innovation

client satisfaction

Client satisfaction

Our Nationwide Reach

Net-Tech’s headquarters are in Seattle, but we service clients in all main US cities and have laptops in all 50 states. We’re ready to support organizations in the Seattle area and beyond, from coast to coast.

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how we help you

How We Help You

Never worry again about having enough devices for your employees – we’ve got you covered. Net-Tech provides all the hardware you need, and we upgrade it every three years so that you’re never relying on outdated technology.

We don’t just provide and upgrade your hardware: we maintain it, monitor your systems for cybersecurity risks and train your staff on security best practices. We provide a multi-cloud architecture, backup and disaster recovery and software for remote work capabilities.

For decades, we have provided the managed IT services Seattle organizations need to operate successfully. Net-Tech offers 24/7 support as well as ongoing strategic support.

Get the IT Support You Deserve

organizations nationwide

Why Organizations Nationwide Partner with Net-Tech

Who answers the phone when you call your managed IT services provider? Do you work with the same engineers over time, or are you never sure who will show up? Have you ever received a surprise bill for a service that you thought was standard?

Is your current IT provider
doing enough?

We keep our staff small and focused so that we can provide personalized support and a smooth experience. IT services don’t have to be a headache or a frustrating jumble of crossed lines, and they don’t have to involve unexpected invoices. Our IT subscription program includes IT support for your organization at one predictable cost. When you call us, one of our staff will answer, and you’ll have a plan for a solution as soon as possible.

Get Better IT Support

property management it support
quotes

Bill,

AIM Consulting

“Our team went from 0-600 employees in 10-12 years, and Net-Tech was there the whole time. They helped us win client engagements and referred business to us. Net-Tech really is a true partner which was important to us. ​Net-Tech is small enough to be nimble and responsive, but big enough to keep employees and businesses satisfied. They innovate and provide the professional technology solutions we need as we grow. Net-Tech made commitments we were confident in. They are sincere, caring, thoughtful about our relationship and a great partner.”

quotes

Brian,

Village Life Homes

“We were experiencing slow response times from our IT provider and our files were a mess! We were working with multiple people from their team, which led to a disorganized system. We were never sure where information was stored. We weren’t happy with the direction they were providing.

Three years ago, we switched to Net-Tech, which gave us one standardized system for organizing our files. Now, everyone across our organization understands how the system is laid out and how to use it effectively. Since partnering with Net-Tech, we not only have a better file system, but our security is stronger, our remote workforce is better equipped and we have more confidence in our technology.

IT Services Q&A

A Professional Technology Organization (PTO) provides hardware, software, data center management and superior cloud-based solutions. A managed service provider (MSP) provides IT labor services and support for existing systems. A PTO goes beyond an MSP by automatically providing hardware, software, support and strategy.

An in-house IT team is limited to the expertise of its members. A PTO has a range of tech experts with a variety of backgrounds and collective experiences across environments. This experience allows our PTO to bring more knowledge and skills to your IT needs.

Our DevOps department and our high standards allow us to be so efficient. Our smaller staff also allows us to provide more personalized service.

We understand that your IT needs may change over time. A 3-to-4-year minimum agreement is required; however, a buyout clause can be invoked based on the remaining agreement duration. Net-Tech will then work with your onboarding MSP to develop a plan for data transfer.

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