PTO FAQ’s
A managed service provider (MSP) only provides IT labor services and support of existing systems. A professional technology organization (PTO) goes beyond this model to also include hardware, software and data center management for superior cloud-based solutions.
In-house IT personnel are limited to his/her experience and background. With Net-Tech’s PTO services, you have the backing of a team that will be able to assess and recommend solutions based upon current best practices and collective experiences across a variety IT environments.
Our PTO solution includes the best enterprise-grade hardware to support how you do business. If your hardware is the equivalent of what we offer, a credit can be given toward a subscription price. However, we often recommend upgrades, which are included in your PTO agreement.
Our scalable solutions are ideal for companies with 40-300 employees. You will never pay for more than you need, and we will include everything needed to adjust for fluctuation in your IT needs.
Yes, and it’s flexible. Unlike traditional lease programs, you aren’t locked in to certain technologies or equipment. We start off with the solutions your organization need now to provide a solid IT foundation. As your business plans change, we adapt with you, ensuring you have the tools that will best support your goals.
Although each onboarding experience can vary, a 90-day window is expected to ensure a smooth transition of your permissions, employee security and IT best practices.
At Net-Tech, we believe your ROI goes beyond the “cost” of your IT systems and solutions. Our PTO covers and supports your entire technology ecosystem. Although our offering certainly will not be the cheapest option, we work with your team to keep your costs down and your productivity high.
We understand that your IT solution needs may change over time. Our PTO offering includes a comprehensive subscription-based model for all of your hardware, software and support needs; thus, a 3 to 4 year minimum agreement is required. Should you need to make a change, a buyout clause can be invoked based upon the remaining agreement duration.