Improve communication by dealing with VoIP issues

Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones and businesses are jumping on board. However, transitioning without a plan can cause a range of issues that many business owners never expected. Here are a few you should keep in mind. Poor call quality Complicated and frustrating VoIP system […]

Analytics are critical for effective data backups

Collecting data is vital for keeping records, tracking performance, and delighting customers. With so much on the line, it’s never been more important to have backups of all your files. If your data is growing at a rate that’s hard to keep up with, analytics tools are an awesome way to figure out which backups […]

Beware of distributed spam distraction

It’s frustrating to receive dozens of spam messages in your email inbox. Spam mail is so easy to delete, which is why most people think it’s just a harmless annoyance. But hackers have devised a way to make use of spam mail for criminal purposes. It’s called distributed spam distraction, and here’s what you need […]

IT provider pros & cons: what’s the right support for you?

Every day you are presented with choices: Soup or salad? Go to the gym or binge watch Netflix? Professional Technology Organization (PTO), Managed Services Provider (MSP) or an internal IT department?

Okay, so the last one isn’t a daily question, but it is a decision every organization needs to make because it affects daily operations.

Keeping your email safe

If you think your email is safe from hackers, think again. A lack of sufficient email security measures can result in data theft, unauthorized access to sensitive information, and malware attacks. Here are some tips to secure your email account from unwanted intruders and the many troubles that come with them. Use separate email accounts […]

It’s time to change how you think about managed IT services

Ten years ago, when you landed in a new city you probably took a cab to the hotel. Now you can choose to take an Uber to your Airbnb instead. New technologies made this possible and provided people an alternative to the status quo.

At Net-Tech, we wanted to bring a similar mindset to IT support.

Why should you automate SMB marketing?

One of the biggest innovations in business and technology is marketing automation. Previously reserved for well-funded enterprises, marketing automation is now accessible to small businesses, thanks to affordable cloud solutions. Here are five profitable benefits to automating some of your most mundane marketing tasks.

Tips for safeguarding business data

You can’t afford to lose business data. It takes away the trust of your clients, leading to loss of revenue. Cybercriminals are here to stay, so it’s more important than ever to utilize tight security measures to keep your business data safe. Still, some hackers may have advanced cracking skills, or are really determined to […]

Is your business prepared for hurricanes?

In 2017, Hurricane Harvey hit Texas and certain parts of Louisiana the hardest. In the same year, Hurricane Irma devastated companies in Florida, Georgia, and South Carolina. During uncertain times, a disaster recovery (DR) plan is what saves companies from power outages and massive revenue losses.

9 Cybersecurity terms you need to know

Cybersecurity is everyone’s responsibility. But you don’t need to be an IT expert to know how to protect yourself from a cyberattack. To help you get started, here are helpful terms you need to know so you’re not left in the dark, whether you’re teaching yourself how to update your anti-malware, updating your systems, or […]