In today's fast-paced world, businesses face constant challenges to stay competitive and relevant. One of the key factors that determine a company's success is its ability to adapt to rapidly changing technology. To future-proof their operations and maintain a competitive edge, businesses must adopt a forward-thinking approach to their IT infrastructure.
We’ve compiled a list of the top frequently asked questions we receive about our IT support program, Total Care Cloud, and how it differs from traditional managed IT services in Seattle. If you have any additional questions, please don’t hesitate to reach out to us!
General IT Support Program Info
Q: What is Net-Tech's Total Care Cloud IT subscription program?
A: Net-Tech's Total Care Cloud offering is an all-inclusive IT solution that provides organizations with comprehensive IT support at a predictable monthly price.
The daily challenges and opportunities businesses encounter in our fast and furious digital age is a roller coaster ride. Amidst all this hustle and bustle, there's one major powerhouse working behind the scenes to make sure organizaions are running efficiently and smoothly: IT. It's the necessary foundation supporting flourishing business, and a rock-solid IT support program is becoming a must-have tool for business growth.
Basic IT Compliance Puts Your Organization in Jeopardy.
Doing the minimum and following a one-size-fits-all IT approach leaves your business wide open to malicious actors. This environment can result in your organization failing an audit, leading to fines and jeopardizing its reputation.
Every (high-quality) managed services provider knows “quick IT fixes” are only temporary band-aids. They work … until they don’t. No industry can effectively operate when they’re constantly paying extra for IT support to “fix” problems that disrupt their workday.
As organizations continue to grow and depend more on technology, the demand for managed IT services has never been higher. Managed IT services providers (MSPs) help businesses keep their IT systems up and running while minimizing downtime and mitigating potential risks.
Remote work changed established boundaries. Employees may not be able to work at 2 p.m. but they log in at 10 p.m. to finish a project. This transformation of the rigid 9-5 continuum creates problems for managers. Leaders need to learn more about how employees are spending their time, when their teams are working and how productive they are – all without turning into Big Brother.
When working with MSPs, the biggest IT problem many organizations face isn’t technical or software related. It’s an issue of approach. When you’re onboarded by an MSP (Managed Services Provider), they simply “take the keys” to your IT systems, meaning they get all the passwords from the former party and continue to manage a system they didn’t build.
Have you ever been tempted to flip from one IT services provider to the next, like you would with streaming services? When you’re at home on the couch unwinding after a long day, you might switch from Netflix to Apple TV, from Hulu to Peacock, until you find a TV show or movie that you want to watch.
Every organization needs to be able to count on their managed IT services team. Whether a computer won’t turn on or it’s time to think about big-picture tech strategy, decision-makers need to be confident that their IT support can handle the problem efficiently and securely.
