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Why IT Support Through a Better EDR System Is Critical

Why IT Support Through a Better EDR System Is Critical

It’s not an understatement to say that the ability to embrace remote work has been critical for any organization’s continued success over the last two years. Making this shift has allowed many organizations to weather changing restrictions while continuing to serve their stakeholders, even when staff are no longer working from the same building.

6 Tech Questions To Ask Your IT Support Team

6 Tech Questions To Ask Your IT Support Team

Expert IT support can be difficult to come by, and it’s more important now than ever. The message at conferences, on the evening news, and in magazines is clear. As a leader, you need to be aware of the risks to your organization and you need to take action to protect your sensitive data from attacks.

IT provider pros & cons: what’s the right support for you?

IT provider pros & cons: what’s the right support for you?

Every day you are presented with choices: Soup or salad? Go to the gym or binge watch Netflix? Professional Technology Organization (PTO), IT provider or an internal IT department?

Okay, so the last one isn’t a daily question, but it is a decision every organization needs to make because it affects daily operations.

Reflecting on 2021 and Predicting IT Support Benchmarks for 2022

Reflecting on 2021 and Predicting IT Support Benchmarks for 2022

Start the new year strong by partnering with an expert IT support team to help you strategize for what’s ahead. The right technology is critical to business success, so who you choose to be your IT solutions partner is essential. You need a partner that can take the lessons from the past two years and, with an eye on the future, develop a strategy that works best for your organization.

5 Bad Decisions That Result in Needing IT Help

5 Bad Decisions That Result in Needing IT Help

Recently we stepped in to assist a local nonprofit agency with what many would call a “good problem to have.” They were presented with the opportunity to take over another territory which would double their size. At that time, they employed a small internal IT team with some external consultants.

How Your Security IT Consultant Becomes Your Elf on the Shelf

How Your Security IT Consultant Becomes Your Elf on the Shelf

You need a security IT consultant you can rely on to keep your systems secure. When the holiday season rolls around, the Elf on the Shelf becomes Santa’s partner to keep an eye on everything. The same concept holds true for your network security.

As your team spends time away from the office, do you know who watches your system or how quickly you would get an alert that there was a problem?

Every organization needs someone keeping an eye on their system personally, including end-to-end protection and services.

Zero Trust Is Your Network Security Hero

Zero Trust Is Your Network Security Hero

Online, anyone can pretend to be someone else. Organizations have learned that to protect their network security they need to shift from “Trust that this person is who they say they are, and verify later” to “Verify their identity first, and then trust them.

Network Security From the Center to the Edge of Your Work Environment

Network Security From the Center to the Edge of Your Work Environment

To be one step ahead of cybercriminals, you need the best network security possible. With IT solutions like secure access service edge (SASE), you’ll benefit from cutting-edge protection against attacks from bad actors.

While SASE is not new, ransomware attacks, the increase in remote work, and the demand for efficiency have contributed to the growth of this new framework of security.

Rethinking New Technology Adoption for 2021

Rethinking New Technology Adoption for 2021

We see this all the time. Too often, organizations get caught up in flashy new technologies and don’t realize it’s a bad investment until it’s too late. Most small to medium size businesses do not have the time or expertise to fully integrate the talent needed to support IT nor do they know whether new technology is going to provide ROI.

As we flip the calendar on a year that has required more pivoting than ever before, the lure of new technology to “fix” what didn’t go right in 2020 can be very strong.